Sylvia Mulinge, who served as Chief Consumer Business Officer for Safaricom for 16 years, has left the company and will soon take over as CEO of MTN Uganda.
She was referred to as a champion of digital transformation, purpose-driven business leader, and impact-driven business leader in a statement by Safaricom CEO Peter Ndegwa.
“She has lived the Safaricom Purpose of Transforming Lives of our customers using technology as an enabler of positive change. As she embarks on the next phase of her career, I would like to congratulate Sylvia and thank her for her leadership and contribution to Safaricom over the years” Ndegwa said.
Mulinge joined Safaricom in 2006 and has held various senior roles including General Manager Enterprise Business Unit and Director Consumer Business Unit, before assuming the role of Chief Customer Officer in 2018.
In July 2021, she took up the role of Chief Consumer Business Officer.
She has been an Executive Committee member (EXCO) for the last 9 years, where she has offered leadership and been part of many of Safaricom’s successes.
She has been instrumental in steering the agile transformation of the commercial units and in setting up two key businesses in Safaricom; Enterprise and Fixed Data.
