Public outrage has erupted following a tragic incident involving a Super Metro matatu, where a passenger was allegedly thrown out of a moving vehicle over a Ksh 30 fare dispute.
The incident has sparked concerns over passenger safety and the conduct of public transport operators in Nairobi.
In response, Super Metro has issued an official statement expressing deep sorrow and regret over the incident. The company extended heartfelt condolences to the victim’s family and acknowledged the public’s anger, affirming that no one should lose their life in such a senseless manner.
Super Metro’s Response
Super Metro emphasized that human life is a core value guiding their operations and assured the public of their commitment to safety. While investigations are ongoing, the company has taken swift action by suspending the crew involved in the incident.
“We do not condone reckless behavior, and as a precautionary measure, the crew involved in this incident has been suspended pending further investigation,” the company stated.
The matatu company also pledged full cooperation with authorities to ensure justice is served.

In light of this tragedy, Super Metro has announced plans to reinforce strict safety protocols and enhance staff training to prevent such incidents in the future. The company reassured passengers that it remains committed to upholding the highest standards of passenger safety.
READ: Woman assaulted, thrown out by Super Metro bus driver awarded Sh420,000 compensation
Public Outrage and Call for Justice
The incident has ignited widespread condemnation on social media, with Kenyans demanding accountability and stricter regulations on public transport operators. Many have called for justice for the victim and stricter enforcement of matatu industry standards.
Authorities are expected to launch a thorough investigation into the matter, with pressure mounting for decisive action against those responsible.
As the situation unfolds, Super Metro has urged the public to remain patient, assuring them that corrective measures are being put in place to prevent similar tragedies in the future.
This incident has once again highlighted the urgent need for accountability in Kenya’s public transport sector. While Super Metro’s swift response and commitment to improving safety are commendable, passenger welfare must remain a priority to prevent such senseless losses of life.
The public now awaits further investigations and legal action to bring justice to the victim and their family.
SEE ALSO: Popular Super Metro tout Gerald Mwangi dies over multiple organ failure