Heineken has suspended operations in Goma and Bukavu, key cities in eastern Democratic Republic of Congo (DRC), due to escalating conflict and widespread looting.
The decision impacts its local subsidiary, Bralima, one of the country’s largest brewing companies.
The company reported severe damage and losses at its Bukavu brewery and depots following the withdrawal of Congolese security forces on February 15.
In a statement, Heineken acknowledged that its facilities in Bukavu were heavily looted as the security situation deteriorated, affecting businesses, NGOs, and Bralima operations. A full assessment of the damage is still ongoing.
“Our facilities in Bukavu were heavily looted as the security situation deteriorated, affecting businesses, NGOs, and Bralima operations. A full assessment of the damage is ongoing,” Heineken stated.
The security crisis escalated last month when the M23 rebel group advanced into the region, prompting Bralima to suspend operations before the violence reached Bukavu and Goma. Heineken emphasized that employee safety remains its top priority.
Before the conflict intensified, Bralima suspended all operations in the affected areas, provided resources to help employees shelter at home, and conducted regular safety check-ins.
Despite the disruptions in eastern DRC, the company confirmed that Bralima’s operations continue in other parts of the country, with additional safety measures in place.
The Dutch brewing giant operates four breweries in DR Congo but does not disclose specific sales figures for the country.
In 2024, Heineken reported €4.13 billion (US$4.3 billion) in revenue from its Africa and Middle East division, reflecting a 2.3% decline year-over-year. Beer sales also fell to 29.5 million hectolitres, down from 34.8 million hectolitres in 2023.
The company attributed its Africa-wide challenges to currency devaluations in Nigeria, Ethiopia, and Egypt, inflationary pressures affecting consumer purchasing power, and political and social unrest in markets such as Ethiopia, Kenya, Mozambique, and DR Congo.
Despite these difficulties, Heineken reaffirmed its long-term commitment to Africa. The company stated that it will continue monitoring the security situation in DR Congo while prioritizing the safety of its workforce and ensuring business continuity where possible.
